SSC Communications

  To:                  Management Council Members, VPs of Finance, and                          all eVA end users From:             Shared Services Center Area:                  Procurement Reason:           eVA Stability Issues - DGS Working to Resolve Date:              September 7, 2023 Dear Colleges, eVA appears to be down and/or having reliability issues today. The issues are on the DGS-side. This communication is to verify your experience.  Please continue to attempt access, while DGS works to reestablish stability. We appreciate your patience as DGS works to resolves the issue(s). If you have any questions, you may contac...

  Posted:  September 5, 2023 Added  VIB Waiver Form Updated  SSC Procedures and Job Aids Updated  Recent Communications Updated  Forms Updated  VCCS Contracts List and Solicitations page Updated  Meet the Customer Engagement Team  page Updated  Frequently Asked Questions  page

  To:                  Management Council, VPs of Finance, and all eVA                              end users From:             Shared Services Center Area:                 Procurement Reason:           Process Change Communication: New Automated                             Receiving Alert Messages Date:              September 5, 2023 Dear Colleges, Shared Services Center (SSC) continually improves processes to increase efficiencies across Virginia’s Community Colleges (VCCS). SSC is pleased to announce a  new automated email reminder for outstanding...

  To:                 CHROs, and Hire to Retire Contacts From:            Shared Services Center Area:             Hire to Retire Reason:        Avature Business Emails – Resolved Date:             August 30, 2023 The issue with Avature business emails being disabled causing notifications to be directed to home email addresses instead has been resolved. Please distribute this memo to the appropriate users at your college. If you have any additional questions or concerns, please email  onboarding@ssc.vccs.edu . We appreciate your patience as we worked to resolve this matter!

  To:                          Management Council Members, VPs of Finance, and all eVA end users From:                     Shared Services Center Area:                      Procurement Date:                      August 14, 2023 Re:                          Requisition Processing Times Dear Colleges, You may recall the communication below that we sent in mid-July to advise you that our  requisition backlogs are high . Our volume continues to be elevated such that our backl...

  To:          Management Council Members, CHROs, and VCCS                            Payroll Officers From:     Shared Services Center Area:      Payroll Date:      July 19, 2023 Re:          Out of State Tax Withholding Payments   Per the attached notification from the Department of Accounts, effective with the July 3, 2023 pay date, State Payroll Operations is sending state withholding tax payments to all states via ACH Credit.   ACTION NEEDED:  Agencies are encouraged to review the payment requirements for each state and enroll in ACH Credit where needed; otherwise, your payment may be rejected by that state. Any payments that are rejected or for which there is no state withholding account number on file with State Payroll Operations will be posted to the agency’s Other State Tax suspense account for ...