February 2023 Website Updates

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 Updated Escalation procedure

Updated Reset to Draft Status procedure
Updated Meet the Customer Engagement Team page
Updated Training calendar
Updated VCCS Contract List
Updated TLAM Activities Calendar
Updated Recent Communications
Updated Home page
Updated Knowledge Base articles

Popular posts from this blog

eVA Next Communication

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  To:   Management Council Members, VPs of Finance, and all eVA end users From:   Shared Services Center Area:   Procurement Reason:   eVA Next Communication Date:   January 19, 2023 Good Afternoon, Happy New Year! We hope everyone had an enjoyable and safe year-end break. The eVA upgrade is continuing, as DGS moves the project from the "Hypercare" phase to the "Priority Enhancements" phase. With this phase, DGS will continue to address issues,  and  will focus on enhancements that "restore operational functionality". Although we have not seen the list of functions that will be "restored", the VCCS is analyzing and prioritizing our high impact "enhancements". The following slide was shared with the SSC Management Council last week: Please continue to work through the system and notify the SSC of any issues or concerns. The VCCS will continue to actively participate in the DGS Higher Education calls, which allows us an...
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eVA Reminders

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      To:   Management Council Members, VPs of Finance, and all eVA end-users From:   Shared Services Center Area:   Procurement Reason:   eVA Reminders Date:   March 14, 2023 Dear Colleges, We are providing the following reminders to assist you with a smooth procurement process. Apple Orders :   There was an urgent update on March 7, 2023, regarding Apple Inc..  Apple has informed the SSC that they are not currently accepting PCard orders.  As soon as there is a change in this status the SSC will update all eVA end-users. For Apple Inc. orders, currently, only purchase orders with check payment will be accepted. PCARDS are not currently accepted until further notice. Phone-in cards are also not accepted.   Promotional Items:    Virginia Correctional Enterprises (VCE) is the mandatory source for all promotional items . Before placing an order for any promotional item, it is essential to check with VCE for av...
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Update – Requisition Processing Times

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  To:                          Management Council Members, VPs of Finance, and all eVA end users From:                     Shared Services Center Area:                      Procurement Date:                      August 14, 2023 Re:                          Requisition Processing Times Dear Colleges, You may recall the communication below that we sent in mid-July to advise you that our  requisition backlogs are high . Our volume continues to be elevated such that our backl...
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