February 2023 Website Updates

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 Updated Escalation procedure

Updated Reset to Draft Status procedure
Updated Meet the Customer Engagement Team page
Updated Training calendar
Updated VCCS Contract List
Updated TLAM Activities Calendar
Updated Recent Communications
Updated Home page
Updated Knowledge Base articles

Popular posts from this blog

Leave Liability Report – Quarterly Review

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  To: Management Council, Chief Human Resource Officers, and Agency TLAM Contacts From: Shared Services Center Area:  HR Operations: TLAM Reason: Leave Liability Report – Quarterly Review Date: January 16, 2023 Effective Fiscal Year 2023, the Leave Liability Report will now be posted to your agency’s  college folder  on the VCCS SharePoint site on a quarterly basis. This second quarterly report has been posted and was run using the 12/24 EN1 Calendar Group. Reviewing these reports quarterly will aid in identifying irregularities in employee benefit service dates within HCM. Incorrect calculations of the benefits service date will result in wrong accrual rates. Please check your reports carefully and correct any discrepancies in HCM. Please note that the calculations within the report are based on the FY2022 year-end employee distribution percentages provided by DOA to finalize FY2022. Once we approach year-end for FY2023, the calculations within the report will be up...
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eVA Stability Issues – DGS Working to Resolve

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  To:                  Management Council Members, VPs of Finance, and                          all eVA end users From:             Shared Services Center Area:                  Procurement Reason:           eVA Stability Issues - DGS Working to Resolve Date:              September 7, 2023 Dear Colleges, eVA appears to be down and/or having reliability issues today. The issues are on the DGS-side. This communication is to verify your experience.  Please continue to attempt access, while DGS works to reestablish stability. We appreciate your patience as DGS works to resolves the issue(s). If you have any questions, you may contac...
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UPDATE – Travel and Expense Approvers’ Training Opportunities

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  To:   Management Council Members, VPs of Finance, Business Managers, and all Chrome River End Users From:   Shared Services Center Area:    Travel and Expense Reason:   UPDATE - Travel and Expense Approvers’ Training Opportunities Date:   March 20, 2023 PLEASE NOTE :  The Chrome River approvers’ training scheduled for Thursday, 3/23, will be canceled. Once again, the SSC Travel and Expense team will be available onsite to assist attendees with their expense reporting for the New Horizons Conference at the Hotel Roanoke.  In light of this, the training scheduled for Thursday, 3/23, is canceled. New Users/Refresher training will resume on 4/20 at 2:00 p.m. Approvers’ training will resume on 4/27 at 2:00 p.m. If you have further questions, please contact SSC Customer Engagement at 877-340-5577 or  Help@ssc.vccs.edu .
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